App metrics by vertical

Which metrics matter for which kind of app, and how they connect.

Short answer

Four metric trees for four kinds of app: EdTech, fintech, OTT and streaming, and mobile games. Each hub picks the eight to ten metrics that matter, shows how they connect from acquisition to revenue, and runs the funnel maths in a calculator.

FAQ

Questions

Why do metrics differ by vertical?

The funnel steps differ. A fintech user must pass KYC before they can transact, a learner must start a lesson, a viewer must press play and a player must finish a tutorial, so each vertical needs its own activation and engagement metrics on top of the shared ones.

Which currency do the calculators use?

The calculators show US dollars, but every formula works in any currency: enter your own figures in the currency you report in and read the results in that currency.

What is the difference between a metric and a KPI?

A metric is any measured quantity; a KPI is a metric a team has chosen as a target for judging performance. Most metrics here become KPIs only for the teams whose work moves them.

Do I need an MMP to measure these metrics?

Not for all of them. Engagement and monetisation metrics come from product analytics and billing data, while metrics split by ad channel, such as CPI, ROAS or retention by source, need installs attributed to campaigns.

Are the calculator's example inputs benchmarks?

No. The example inputs only make the calculator show a worked answer when the page loads; they are not typical, good or target values. Replace them with your own numbers.